Privacy Policy

On Set Welfare Limited – Website Privacy Policy

Our contact details 

Name: On Set Welfare Company Secretary

Address: 38 Old Theatre Court, 123 Park Street, London, SE1 9ES

Phone Number: +44 (0)7786 072154

E-mail: admin@onsetwelfare.com

The type of personal information we collect 

We currently collect and process the following information:

  • Name, Email Address, Job Description, Contact Details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly, by you, for one of the following reasons:

  • So that we may respond to your request for contact from us
  • So that we can contact you via our mailing list

We may also receive personal information indirectly, from the following sources in the following scenarios:

  • Our website uses necessary cookies so that you are able to navigate it efficiently.
  • We use marketing tools to provide us with information about how people interact with our website

We may also use information that you give us in order to respond to your requests and tailor our services to your requirements. 

We may share this information with company employees and our business associates, contractors, subcontractors and suppliers who are key to the functioning of our business. .

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. By providing us with your information you are providing your consent for us to store, process and make use of your data in accordance with the above aims. You are able to remove your consent at any time. You can do this by contacting admin@onsetwelfare.com and providing us with the information we need to be able to remove your data from our systems along with your written request. 

& (b) We have a legitimate interest

How we store your personal information 

Your information is securely stored on our web servers which are controlled by TSO Hosts (https://www.tsohost.com) and held according to their privacy policy within the EU. 

We will keep your contact details following the end of any period of consultation with you in case we need to contact you in the future. You can contact us to request and arrange for the removal of your data if you wish. We will then dispose of your information by deletion of all live and backup data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information held by us. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@onsetwelfare.com if you wish to make a request in relation to your personal data.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@onsetwelfare.com

We are registered with the ICO, therefore, you can also complain to the ICO if you are unhappy with how we have used your data. We would encourage you to contact us to allow us to respond to any complaints you may have before complaining to the ICO. 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Our Privacy Policy was devised following consultation advice provided by  information security consultancy AM INFOSEC